Warranty

Boston Acoustics designs and manufactures its products to very high quality standards and we are confident our products will perform according to these standards.
However, if something should go wrong with your purchase the Boston Acoustics dealer will satisfy our warranty obligations by either repairing the product free of charge or by exchanging the entire product. This depends on the nature of the product.
Our warranty for obligation period is dependent on the product category:
- 2 Years on electronic products *)
- 2 Years on all Car stereo products *)
- 5 Years on passive Loudspeakers products *)

*),unless otherwise speciﬁed in the country of purchase.

The warranty obligation starts on the date of the purchase of a new Boston Acoustics product. Please keep the original proof of purchase from an authorized Boston dealer in case you need a warranty intervention.

How to can obtain warranty:
- Return the defective product to the authorized Boston retailer from who you purchased the product.
- Enclose the original proof of purchase.
- The dealer will take care that the defective product will be serviced at a Boston authorized service centre

The following cases are not covered by warranty:
- Modified or not original proof of purchase.
- Damage resulting from accidents, misuse, abuse, alteration, tampering or failure of the purchaser to follow normal operating procedures as mentioned in the user's manual.
- Product purchased from non-authorized dealers.
- For damages caused by faulty or unsuitable external equipment
- Defects or damage due to spillage of food/liquids or wrong usage of electrical supply & voltage.
- Repair by an unauthorized service centre.

Out of warranty repairs:

For out of warranty repairs we recommend the product is serviced by the authorized Boston repair centre in your country. These repair centres are factory trained and have Boston knowledge and access to dedicated technical data.

Authorized service centers:

Belgium

SCD
Kapellestraat 95
B-9800 Deinze,
Telephone : 0 9/3867667,
Fax: 0 9/3869795
e-Mail: info@scd.be

France

REDITECH
21 Boulevard Ney
75018 PARIS
Telephone: 01.46.07.76.44
Fax : 01.42.09.87.71

OXYGEN
43-147 rue Paul Bert
69003 LYON
Telephone: 04.37.48.08.23
Fax : 04.78.60.58.13

TECHNISAV
40 rue du professeur Perrin
59170 CROIX
Telephone : 03.20.72.58.81
Fax: 03.20.72.32.96

Service Audio Vidéo ( S.A.V )
ZI Sud Est
27,rue des landelles
35510 CESSON-SEVIGNE
Telephone : 02.99.53.72.12
Fax: 02.99.86.08.61

Germany

Hifi Service Ernst Schmähl
Am Kleinwald 51
76863 Herxheim
Telephone :. 07276 919848
Fax : 07276 919847

Holland

Audio Service
Edisonweg 10
6662NW Elst
Telephone : 0481-377221

Italy

LASA S.n.c.
Via C. Colombo 47
23100 – PIACENZA
Telephone: +39 0523 570463

Sweden

AV-TEKNIK AB
Norra Långebergsgatan 4
421 32 Västra Frölunda
Telephone +46(31)252547
Fax:+46(31)280433
e-Mail: info@avteknik.nu

UK
GenServe (GTS) Limited
Unit 11 Caen View
Rushy Platt
Swindon
SN5 8WQ
Telephone : (0)1793 886 333
e-Mail : info@genserve.co.uk

Other Countries
If your country is not listed in this overview, then please contact the distributor in your country (refer to the “where to buy” section of this website)